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Returns

Returns and Exchanges

If you are unhappy with your purchase for any reason, please contact us within 30 days of package delivery.  We want you to be completely satisfied with your purchase, and are happy to work with you to resolve any problems.

We offer refunds for defective, missing, or incorrect items, and for items that do not fit, you don't like, or you change your mind (if returned in the original re-salable condition). We do not offer refunds or exchanges on items that become damaged after delivery, or for packages that are lost or stolen after confirmed delivery.

Refunds are issued after we have received and inspected your item.  Items returned that are not in their original re-salable condition will receive up to a 50% refund.

For exchanges, we will issue a refund after we have received the item from you.  You can then purchase the item you want at your convenience.

Defective, Missing, or Incorrect Items

We do our best to provide accurate item descriptions, and to test and inspect all items prior to shipping.  If you receive a defective item, receive the wrong item, or it is significantly not as described in the item listing, please let us know right away so we can resolve the problem.

After returning the item, we are happy to either refund your money, including all shipping charges, or exchange the item for something else.  Please make sure the cost for the return shipping is clearly indicated so we may reimburse you.

If an Item Doesn’t Fit, You Don't Like It, or You Change Your Mind

We are happy to provide a refund or exchange for items that do not fit, you don't like, or you change your mind.  Please see the note above regarding exchanges.

The item returned must be in its original re-salable condition, to include all tags and packaging.  Items returned that are not in their original re-salable condition will receive up to a 50% refund, depending on the item condition.

The buyer is responsible for paying all return shipping charges.

On items purchased with free shipping, we will deduct our original shipping costs from your refund amount.